Sometimes the cable might not always sit neatly on the retracting spindle inside the unit and therefore not all the cable will retract back inside. The steel cable will not totally retract back into the main unit If battery life is OK, remove and refit batteries to reset. If still unsuccessful then try using a small flat head screwdriver to gently lever the end of the battery cover from the main lock body.Ĭheck battery life, and replace batteries if necessary. Sometimes, when new, the battery cover is quite a tight fit and may need some gentle force to remove it. Secondly, ensure the battery cover retaining screws are removed. Check battery life.įirstly ensure the key is inserted into the lock and the unit is unlocked. Turn the key to the locked position without inserting the end of the cable into the lock hole – the alarm should sound within a few seconds.Īlarm does not sound or is very quiet when testedĬheck you are using good quality batteries, preferably Alkaline (such as Duracell or Energizer). If this is not successful try the same procedure with the other release tab. With the cable unwrapped locate the two release tabs (as shown in the instruction manual) and using a small screwdriver gently press one of the release tabs whilst easing the cover away from the base. You may need to release the red cable clamp first to access the flap.įirstly ensure the lock cylinder/key is in the unlocked position. Lift the flap up to reveal the lock hole. On the front between the lock and the red cable clamp is a small plastic flap. If it has become detached, then reconnect the red insulated wire to the circuit board. If the problem still persists, open up the front cover of the lock and check the red insulated wire is connected to the electronic circuit board (as shown on the photo below). Sometimes, particularly when new, the cable requires gentle force to fit into the lock hole. You should also hold the cable in the lock hole at the same time as turning the key. When the key is turned with the cable end inserted into the lock hole the alarm soundsĮnsure the cable end is clean of dirt or grease and that it is fully inserted all the way into the lock hole. Alarm does not sound or only makes a “clicking” noise when testedĬheck you are using a high quality alkaline battery (for example Duracell or Energizer).
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